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FAQ's

What is your return policy?

Bells & Becks offers free US shipping, returns, and exchanges. We'll do what we can to make things simple for you along the way. In other words, trying our shoes is free and easy. We're here to help. Email us with questions at support@bellsandbecks.com any time.

How do I return or exchange an item?

To start a return or exchange of your unworn items, click here: RETURNS AND EXCHANGES

If you have other questions along the way, simply email us at support@bellsandbecks.com. Please refer to our Shipping Policy Page for more details. 

Can I exchange an item?

Provided that we have your size in stock, we are happy to help out with any exchange.

To start an exchange, click here: RETURNS AND EXCHANGES

Please email us with any questions at support@bellsandbecks.com. Alternatively, you may return your unworn shoes for a full refund and place a new order.

How do I track my order?

Once you’ve received your shipping confirmation email you can track the status of your delivery by visiting the courier’s website and entering your tracking number.

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